Winter is on the way, and many of us are preparing for freezing temperatures, ice, sleet, hail, snow, and strong winds. For single-family property managers across the United States, these conditions pose a threat to the efficiency of your home—and homes that are ill-prepared for winter are less appealing to renters. This is why seasonal […]
Landlords and Tenants: Tips on Avoiding Disputes
This article is from the Maryland Attorney General’s Office, Consumer Protection Division This booklet provides you with information about Maryland landlord/tenant laws. It covers topics dealing with applications, leases, security deposits, rent escrow, lead paint hazards, eviction, and where to seek help if problems arise. In reviewing this material, keep in mind that many Maryland […]
The Good, The Bad, and The Ugly: Making the Most Out of Customer Feedback
If you’ve been putting off implementing a customer feedback management policy, this is a perfect time to shift your focus away from only trying to attract new customers to enhancing customer experiences. Online reviews and social recommendations often differentiate which brands grow and which ones languish and die. How do you get started? Begin by […]
